Christian Charvet is a former dealership General Sales Manager specializing in peak performance optimization.
Build High-Performers with Christian
Learn the secrets to running a great sales team from setting goals to performance management. You'll get tools and techniques to effectively manage your team.
Being a great manager means leading your team in a way that empowers them to be their best. This journey will help you create a high-performance culture in your dealership.
Expert: Christian Charvet
Journey Length: 10 guides
Collection: Lead A High Performing Team
After you’ve watched this journey you will: Lead by example, identify potential leaders on your team, and ensure a strong team unit.
Begin to spot the potential for leadership in your workforce.
Act on the knowledge that your team's success is your success.
Recognize the power of your influence on your team, set a good example, and acknowledge that mistakes happen, but patterns of poor performance are not acceptable.
Make a point to support your team members when they ask for help.
Walk into the next sales meeting and help your employees set realistic goals.
Always look for ways to improve processes in your dealership.
Hear what you employees say before responding, understand that each member of your team needs to be managed differently, and leave your personal life at home.
Prepare for excellent interviews and always look for your next hire.
Have a plan to review your current team and take steps to support its collective success.
2. You Work for The Team
In addition to being in charge, a leader is also another member of the team, and every member has to support one another for the team to succeed. Christian shares tips for creating a supportive environment.
Act on the knowledge that your team's success is your success.
3. Establish A High-Performance Culture
You're setting an example for the members of your team, good or bad. Christian shares some tips for establishing a good foundation for a high performance culture, starting from the top down.
Recognize the power of your own influence on your team, set a good example, and acknowledge that mistakes happen, but patterns of poor performance are not acceptable.
9. Ensure A Strong Team Unit
Sometimes, one member of your team can threaten the strength of the entire unit. Christian talks you through a plan to know when it's time to invest in an employee and when it's time to part ways.
Have a plan to review your current team and take steps to support its collective success.
10. Be Admirable
A great manager can be an inspiration. Every leader needs to have achieved what they expect from their team. Christian gives some practical tips for becoming someone worth admiring.
Leaders can admit when they're wrong.
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